Frequently asked questions

A valid driver’s license, an ID or passport and a payment method. Message us and we will confirm the requirements for your vehicle.

A refundable security deposit may be required and is returned when the vehicle comes back in good condition. The amount depends on the vehicle and we tell you when quoting.

Yes. Let us know as soon as possible and we will help you move the date or cancel.

Yes. Our vehicles are inspected, insured and monitored so you and your family can travel with peace of mind.

We are right across from Cibao Airport, so you can pick it up when you land. For other pickup points, just ask.

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